Effective Date: 6/1/2024
At Xenios, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services, visit our website, or engage with our programs. By accessing or using our services, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information:
Name, email address, phone number, and billing details when you sign up for our programs or services.
Demographic information such as age, gender, and location, if voluntarily provided.
b. Usage Data:
Information about how you use our website, such as pages visited, time spent on pages, and navigation patterns.
Technical information such as your IP address, browser type, and device type.
c. Health and Wellness Data (if applicable):
Information you provide related to fitness, nutrition, or health preferences, solely to personalize your wellness journey.
Data from third-party integrations, such as wearables or fitness tracking apps, if authorized.
2. How We Use Your Information
We use your information to:
Provide and personalize our wellness programs and services.
Communicate with you about updates, offers, and changes to our services.
Improve our platform and user experience through analytics and feedback.
Comply with legal obligations and enforce our Terms of Use.
3. Sharing of Information
We do not sell your personal information to third parties. However, we may share your data in the following instances:
With Trusted Service Providers: To assist in operating our services, such as payment processors and technology support teams.
For Legal Compliance: To comply with laws, regulations, or legal processes.
With Your Consent: If you provide explicit consent for data sharing (e.g., with external coaches or healthcare providers).
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Despite our best efforts, no system is completely secure. We encourage you to take precautions to protect your personal information.
5. Your Rights
You have the right to:
Access and review the personal data we have collected about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your personal data (subject to legal and contractual obligations).
Opt out of receiving marketing communications at any time.